Who can be a client of 5STARSTRADE LTD?
Anyone can be a client of 5STARSTRADE LTD, but he/she must be not less 18 years old.
How can i become a client of 5STARSTRADE LTD?
You can become a client of 5STARSTRADE LTD and it is totally free of charge. All you need is to Create an account by submitting all required information.
Is it free of charge to open an account?
Yes, it is totally free of charge.
I have trouble during registering. What shall I do?
Check if the data you entered on the registration is correct. Displayed errors mesages can help you resolve these issues. Sometimes it could be browser issue. Try to change your browser or turn off any translator. If you need further assistance don't hesitate to contact us
How long does it take to make my client account active?
Your account will be active immediately after confirming your registration by clicking on the link sent to your email.
How may I access my account?
You may log into your account by clicking the login link on our website homepage and entering your username and password in the login form.
How can I change my login data?
You may change your password by clicking the Change Password link in the navigation menu (you need to be logged into your account first).
How secured are user accounts and personal data?
All stored data on our servers remains protected via encryption technology all the time. All account related transactions done by our clients are mediated exclusively via secured internet connections.
How can I change my login data?
You may change your password by clicking the Change Password link in the navigation menu (you need to be logged into your account first).
What if I can't log into my account because I forgot my password?
Click password recovery link, type your email and you should receive a password reset link. If you haven't receive password reset link check your spam folder or contact our support service.
How many accounts can I open on the site?
Any client can have only one account per IP/Family/Payment account. In the event of multiple registrations from your computer we have rights to suspend all of your accounts.
How can I make a deposit?
In order to make a deposit click Deposit in the navigation menu and choose a payment method.
How can I withdraw my profit?
In order to withdraw your profit you need to make withdrawal request on the withdrawal page in your member area. Just fill desired withdrawing amount and choose a payment method.
How soon after the withdrawal request will my money reflect on my payment account?
Your request will be processed within 24 hours. We do everything possible to reduce awaiting time of our clients.
I requested for a withdrawal some time ago, but money haven't come yet.
Please, pay attention that usually we process withdrawals within 24 hours. But anyway contact our support service and we will check your issue.
Do you have any withdrawal limits?
No. We don't have any withdrawal limits and it is totally free of charge.
Do you have any withdrawal minimum?
Minimum withdrawal is £0.01.